FAQ

Checkout & Payment

Which payment methods do you accept?

We accept all debit card and credit cards.

We also accept payments with PayPal and bank card payments via PayPal.

The items I need are not all the same. How do I purchase them as a combined order?

You may need to place an order consisting of different packages. For example, 5 vents with just 1 pipe adaptor.

Add 1 ‘vent + adaptor’ package to your basket. Return to the product page and add 4 ‘vent only’ packages to your basket. This will give you your 5 vents + 1 adaptor.

 

Delivery & Returns

Which delivery methods do you use and how much does it cost?

We offer Fast & Free tracked delivery on all orders with DPD Next Day services. Sometimes, we use Royal Mail for small parcels.

How quickly will my order be dispatched?

We aim to dispatch all orders within 1-5 working days of payment.

I ordered the wrong item. Can I return it?

If you would like to return your order, please click on the Returns link in the bar at the bottom of this website.

Print your returns slip using one of the links provided.

Beddoes Products accepts returns within 30 days of receipt of your order, provided items remain in the condition they were dispatched in.

Buyers are responsible for the postage of returns.

When will I be refunded?

You'll be refunded when we've received and processed your order.

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